Frequently asked questions
Is the jacket really waterproof?
It is designed as a waterproof rain jacket with waterproof zips. Add your supplier’s verified rating and test report here.
Which size should I choose?
The cut is oversized. Take your usual size, or size down for a less roomy fit.
How long does delivery take?
Add your delivery window here. A tracking number is sent when your order ships.
How do I track my order?
You receive an email with a tracking link as soon as the parcel ships.
Can I return or exchange?
Yes. Contact us and we’ll guide you through it. Conditions are in our Terms of sale.
Is payment secure?
Yes. Payments are encrypted through Shopify Payments, PayPal or Apple Pay.
How can I contact you?
Use the contact page. We reply within 48 business hours.